Shipping policy

Last updated: July 23, 2026

This policy explains how AMBRUNE processes and delivers orders. Products are fulfilled by independent, verified fulfillment partners, so processing times, carriers, package origins, and delivery windows can vary by item.

Where we ship

AMBRUNE currently accepts orders for delivery to valid addresses within the United States. We do not currently offer international shipping.

Processing and delivery estimates

Orders are submitted for fulfillment after payment is authorized and any required verification is complete. Most items are processed within 1–5 business days. Typical carrier transit is approximately 3–15 business days after dispatch, depending on the fulfillment location, destination, carrier, weather, inventory, and service selected. These timeframes are estimates, not guarantees.

If we cannot ship within the timeframe stated for your order—or within 30 days when no shipping time was stated—we will contact you with a revised estimate and the option to agree to the delay or cancel the unshipped item for a refund.

Multiple packages

Items in the same order may be supplied by different makers or fulfillment partners and can arrive in separate packages, with separate tracking numbers and delivery dates. You will not be charged an additional shipping fee solely because we divide an order into multiple packages.

Shipping rates

Available shipping methods, estimated delivery ranges, and the final shipping charge are displayed during checkout before payment. Promotions and free-shipping thresholds may change and apply only when shown in the cart or checkout.

Tracking

When tracking is available, it is sent to the email address used at checkout. Tracking may take 24–48 hours after the shipping confirmation to show carrier movement.

Address accuracy and changes

Please review your name, email, and delivery address before submitting an order. Contact us immediately if a correction is needed. We cannot guarantee changes or cancellations after fulfillment begins. Customers may be responsible for carrier correction, reshipment, or replacement costs caused by an incorrect or incomplete address supplied at checkout.

Carrier delays and missing packages

Carrier delays can occur after dispatch. If tracking has not updated for several business days, shows an exception, or marks a package delivered that you cannot locate, check the delivery area and contact the carrier first, then contact AMBRUNE so we can assist. Claims may require your cooperation and documentation requested by the carrier or fulfillment partner.

Damaged or incorrect deliveries

Do not use a product that arrives broken, leaking, unsealed, or visibly damaged. Photograph the item, inner and outer packaging, shipping label, and damage, then contact us within 7 days of delivery. Our Return and Refund Policy explains available remedies.